F.A.Q

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 Why Don't You Accept Credit Cards Or Paypal?

 Unfortunately, prominent credit card networks and Paypal do not permit online tobacco vendors to utilize their payment channels. We are constantly exploring alternative payment options to provide you with a seamless shopping experience. 

Are The Prices On Your Website Per Carton Or Per Pack? 

Our prices are indicated for 1 carton, which contains 10 packs. We strive to offer transparent pricing to help you make informed purchasing decisions. 

 Do You Share Your Customers Information?

 No, we do not share or sell customer information. It is kept confidential and used only for shipping purposes. Your privacy and security are our highest priorities. 

Can I Make An Order Over The Phone? 

Sorry, we do not process telephone orders. We encourage you to place your orders through our user-friendly website for a secure transaction experience. 

How Long Does It Take For My Order To Arrive? 

Delivery times vary based on shipment speed. Please visit our shipping page for more information. Typically, orders are dispatched within 5 business days, and delivery may take additional time depending on your location. 

What Countries Do You Ship To? 

Currently, we only ship within the United States. We are evaluating opportunities to expand our shipping destinations in the future. 

What Does The Package Look Like, Is It Discreet? 

The package is a neat white padded cardboard parcel that resembles a book package. It does not mention tobacco on the outside, ensuring a discreet delivery right to your door. 

Am I Breaking The Law Ordering From You? 

It is legal to buy cigarettes online and have them shipped to you. Feel free to research this topic on your own if you have any concerns. We comply with all relevant regulations to ensure a lawful transaction process. 

Why Are Your Prices So Low? 

We work directly with manufacturers, allowing us to offer competitive prices. This direct relationship helps us maintain affordability without compromising on quality. 

Are Your Cigarettes On Your Website Genuine?

 Yes, our cigarettes are 100% original, sealed, and produced by their respective trademark owners in their own US factories. We guarantee authenticity and quality in every product we sell. 

Do I Need To Sign For My Package? 

In most cases, our packages do not require a signature, making it easier for you as a customer. However, certain high-value shipments may necessitate a signature upon delivery for added security. 

Is There A Maximum Order? 

No. The quantity of cigarettes that can be purchased is left to the discretion of customers who must be aware of the laws in force in their state.

Will I Get My Money Back Or Have The Goods Replaced If The Package Is Lost, Stolen Or Damaged? 

We offer a 100% money-back guarantee covering the price of the cigarettes if, for any reason, the purchase is not deemed satisfactory. Contact our customer service for assistance in case of any issues with your order. 

Do You Have A Refund Policy? 

Yes, our refund policy is outlined in our terms and conditions. We aim to address any issues promptly to ensure your satisfaction. 

What Should I Do If My Question Is Not Covered Here? 

You can contact us by clicking the chat icon located on each page. Our customer service team is eager to assist you with any inquiries or concerns you may have. 

Do You Offer Discounts or Promotions? 

Yes, we regularly offer discounts and promotions. Check our promotions page for the latest deals and coupon codes to save on your purchases.